London / Remote
£25,000 - £30,000 per annum
0203 397 4565
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2nd Line Help desk Technician – West London (Office based)
Salary: £25,000 - £30,000
About the Role
My client is one of the biggest private recruitment consultancies in Europe specialising within technology, railway, education, healthcare and is often listed in the UK's Recruiter Top 100 list.
we are looking for a self-driven and highly motivated person to come in and build on their expertise in the support sector and complement the existing team.
The 2nd Line support Technician will be responsible for helping the Head of IT and the other members of staff in the IT Team, delivering a high level of support to the networked employees.
Primarily based in the West London office, the successful candidate will act in 2nd line support capacity, resolving issues face-to-face, over the phone or via remote connectivity.
The role is varied and requires a serious team player who can manage their time efficiently and prioritise or escalate technical issues to ensure efficient closure with the highest levels of customer service.
You will be responsible for:
You will need to have:
The ideal candidate's personality will be around:
This is will be a fantastic opportunity for anyone wishing to work within a challenging environment, enabling them to develop their career. Please get in touch if you are interested in applying.
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