UX Research Consultant

UX Research Consultant

Are you passionate about uncovering user insights and delivering high-quality, impactful research? Our client, a leading consultancy, is looking for a UX Research Consultant to help shape the next phase of their clients' design projects.

In this role, you'll work across diverse industries, leading research initiatives that drive innovation and enhance user experiences. Your work will directly influence design decisions, ensuring products and services meet real user needs.

What You'll Be Doing:

• Engaging with clients to understand their goals and shaping tailored research plans.
• Conducting research using a variety of methods, including contextual research, usability testing, co-creation workshops, and focus groups.
• Analysing findings and presenting insights in compelling reports, presentations, and visual artefacts like journey maps or user personas.
• Facilitating research sessions and workshops to bring stakeholders closer to user needs.
• Collaborating with designers, strategists, and other specialists to integrate research findings into product development.

What You’ll Bring:

• Experience applying diverse UX research methods in real-world projects.
• Strong communication skills—able to distill complex insights into clear, actionable recommendations.
• A user-centric mindset, ensuring research always serves the needs of the end customer.
• A degree in HCI, psychology, usability, ergonomics, or a related field (or equivalent experience demonstrating deep UX research expertise).
• Confidence in presenting findings to stakeholders, both in-person and via online tools like Zoom.
• Fluency in English (additional languages are a plus).

Bonus Skills That Set You Apart:

• Experience in a UX agency or consultancy, including preparing proposals and pitches.
• Expertise in digital accessibility, such as conducting WCAG 2.2 audits or researching accessibility needs.
• Design capabilities to visually communicate research insights (e.g., journey mapping, wireframing).
• The ability to mentor junior researchers, lead projects, and support business development efforts.

If you’re a UX researcher who thrives in a fast-paced, consultancy setting and loves shaping meaningful user experiences, this role is for you!