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London, City of London - Greater London




£450 - £480 per day


User Research




Ryan Ollerenshaw


0203 397 4565

User Experience Researcher - London - Freelance - 6 months

Do you believe that the best products are built by teams who focus on understanding user behaviour? Do you dream of working in a dynamic, iterative environment where research insights can have an immediate impact on a product's user experience? If so, a travel client of mine based in London needs your help!

They are a diverse and inclusive organisation. As a team, they focus on and drive for results. They are looking for experienced and hardworking UX Researchers with solid methodological skills and ability to use research to impact decisions in a dynamic, agile environment.

You are great for this job If:

You have excellent research skills with a record of delivering insights that influence product and design decisions
You are motivated by a sense of accomplishment and enthusiasm for the work
You are known for clear written and spoken communication skills
You have solid project management skills and are able to strike the balance between being agile and applying rigor
You practice self-awareness and strive to be your best self while finding common ground and building rapport with your peers

My client believe believe that observations are key, that understanding the why is critical. We're looking for researchers who can adopt our research philosophy and excel at delivering research insights.

What you'll do:

Define and consolidate qualitative and quantitative research, including lab-based usability studies, remote studies, field studies, surveys, to provide insights on requirements definition, content strategy, wireframes, visual and interaction design
Work closely with the Product team and other stakeholders to clearly define and prioritise user research questions, then outline and schedule research plans
Identify and recommend the best methods to answer UX product research questions and prioritize them according to schedule and opportunity constraints
Proactively identify opportunities to improve the user experience and better serve business needs using research
Be accountable for running and ensuring quality of user research within your area of focus
Manage and oversee vendor-based research projects and relationships
Consolidate research findings, often from multiple sources, into a short, concise, actionable story for stakeholders and product teams
Describe and present your methods, design explorations, and trade-off rationale along with a recommendation to peers, team partners, business stakeholders and UX leadership
Estimate work effort and define needed deliverables

Who You Are:

Practical experience with qualitative and quantitative research methods
Advanced ability to articulate and visualise both qualitative and qualitative results
Experience working first-hand with UX design and software product teams
Ability to plan and lead generative research to define new design concepts
Ability to develop creative, flexible, and rapid approaches to user experience problems
Multi-task across multiple projects and studies going on simultaneously and working with outside vendors where required to conduct research
Strong organisational skills, ability to act independently, and ability to switch quickly between different projects, even within a day
An outgoing, persuasive personality with an ability to lead and clarify lateral thinking
A natural curiosity that leads you to always wonder how and why people use our products the way they do
A thirst for constant learning and improvement
Excellent written and verbal communication skills

Role: UX Researcher

Rate: £450/480 per day

Location: London

Length of contract: 6 months

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