Technical skills will always be a skill a UX Designer will need, obviously, but you will also need some of the general skills needed to survive in the job too. These are as important as the technical skills and can determine where you go in your career as well as influence your work hugely. We’ve been researching and asking key people in the Industry what you need to succeed, and here’s the answer…
For a UX Designer, empathy is majorly important to their work. Understanding and developing ideas based on someone’s emotions can make or break the design and be the line between annoying or delighting the user. Want to improve this skill? Research your users and how they currently feel about your design. Create a design that motivates people, get’s them excited. Then you’ll be onto a winner.
Listening is key. Listening to feedback, to good feedback and to bad feedback. The best UX Designers can take bad feedback and transform it so a user gets excited about the design. They won’t get hung up on it, they will be able to feel empathy, as said above, while combining their listening skills and then act upon them. The way to improve this? Listen carefully to everything someone wants – then find a compromise or fully change.
Negotiation and Compromise
Negotiation and Compromise is another key aspect of the soft skills you should have as a UX Designer. These go hand in hand with Empathy and Listening because you must be willing to sometimes let go of your ideas which requires compromise and negotiation. How to improve in this? It’s pretty simple, do exactly what it says on the tin and reap the rewards quickly.
Having problem solving skills as a UX Designer is a massive skill to have because sometimes, people will tell you how they feel but it’s your job to solve the problem. Once you’ve listened, had empathy and got your negotiation right, it’s time to problem solve and find answers. Do that, and you’ll be well versed. Want to improve this skill? This will come in time. The more experience you have, the more you’ll know what to do, as long as you have the technical knowledge.
These 4 skills are the one’s that is needed most by a UX Designer. They can help to understand what the users want and making sure their emotions are looked after, as a valued customer. Building these skills will mean you will keep building your career, rising up the ranks with greater career progression.
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